Terms

21x Studio is run by Jeffrey Yoon, reachable at hello@21x.studio. These are the short version of the one-page agreement every client signs; if the two ever disagree, the signed agreement wins.

The free growth plan

Free, with no card and no contract. On a 10-minute call I show you who gets the calls in your town, what is sending them somewhere else, and how to get them back. The plan is yours to keep, whether or not you hire me. It needs no access to your accounts, and I change nothing on your profile or website unless you sign up for a plan.

The plans

• Local Growth — $600 a month.
• Local Growth + Missed Calls — $1,800 a month.

A $500 setup fee applies, waived when the first 3 months are paid up front. Month-to-month: cancel with 30 days’ notice. Third-party costs you choose, like a chamber of commerce membership, are yours and paid directly.

The guarantee

More calls in 90 days, or I keep working for free until you get them. More calls means more calls from your Google profile, as Google reports them, in your first 90 paid days than in the 90 days before I started. It applies when:

• You give me manager access to your Google profile within 48 hours of signing.
• You switch on review requests.
• You answer my questions within 2 business days.
• You answer your phone during your hours and call back missed calls the same day.

What I don’t promise

I never promise #1, a set number of calls, or what AI will say. I promise more calls than before, counted the way Google counts them, and if they aren’t there by day 90, the work keeps going and you don’t pay until they are. Google controls its own results and can change how it ranks at any time. I promise the work, and the map that shows its effect.

What’s yours

Your Google profile, your website, and every page, post and photo made for them are yours, during and after. If you leave, I hand back access and remove myself.

Limits

My total liability is capped at what you paid in the previous three months. Neither of us is liable for lost profits. California law applies.